Welcome to the Ombudsman for Banking Services
Are you dissatisfied with the service you have received from your bank?
Do you want to lodge a complaint against your bank?
We are here to help. Any bank customer who has a complaint against his or her bank may approach the Ombudsman for Banking Services (OBS) for assistance.
A bank customer who has a complaint against his or her bank may approach the OBS for assistance.
Ombudsman Annual Report 2015
Advocate John Myburgh SC at the OBS' Annual Report launch held on the 13th April 2016. The full report can be viewed under the Publications tab.