Welcome to the Ombudsman for Banking Services
Are you dissatisfied with the service you have received from your bank?
Do you want to lodge a complaint against your bank?
We are here to help. Any bank customer who has a complaint against his or her bank may approach the Ombudsman for Banking Services (OBS) for assistance.
A bank customer who has a complaint against his or her bank may approach the OBS for assistance.
Ombudsman Annual Report for 2016
Chairman - Advocate John Myburgh SC at the OBS' Annual Report launch held on the 12th April 2017. The full report can be viewed under the Publications tab..