Welcome to the Ombudsman for Banking Services
Are you dissatisfied with the service you have received from your bank?
Do you want to lodge a complaint against your bank?
We are here to help. Any bank customer who has a complaint against his or her bank may approach the Ombudsman for Banking Services (OBS) for assistance.
A bank customer who has a complaint against his or her bank may approach the OBS for assistance.
Ombudsman Annual Awards for 2016
Congratulations to Colett Claassens of Capitec, who was named the Individual Winner in Category B in the 2016 OBS Awards. She is pictured with OBS chair, Advocate John Myburgh SC.
Congratulations to Les Barrett of Standard Bank, who was named the Individual Winner in Category A in the 2016 OBS Awards. OBS chair, Advocate John Myburgh SC, presented the award.
The Bank Winner in Category A, Nedbank took the trophy for excellence in dispute resolution. Pictured on the night with OBS chairperson, Advocate John Myburgh SC (third from left) were (from left): Charmaine Johnstone, Brandon Allison, Charmaine May, Doug Hardie, Brenda Hannay and Justice Sambo.
Congratulations, too, go to Ubank, which took the honours in Category B
Ombudsman Annual Report for 2015
Advocate John Myburgh SC at the OBS' Annual Report launch held on the 13th April 2016. The full report can be viewed under the Publications tab.