The OBS wishes all South Africans a relaxing and rejuvenating festive season. Make it a truly merry and worry-free holiday by remaining alert at the ATM and using your bank card with caution at all times.
We look forward to greeting you in the new year and to providing you with a professional and prompt dispute resolution service throughout 2018.
Welcome to the Ombudsman for Banking Services
Are you dissatisfied with the service you have received from your bank?
Do you want to lodge a complaint against your bank?
We are here to help. Any bank customer who has a complaint against his or her bank may approach the Ombudsman for Banking Services (OBS) for assistance.
A bank customer who has a complaint against his or her bank may approach the OBS for assistance.
Ombudsman Annual Report for 2016
Chairman - Advocate John Myburgh SC at the OBS' Annual Report launch held on the 12th April 2017. The full report can be viewed under the Publications tab..
Keynote Speaker, Ms Kershia Singh, Acting Director for Market Conduct Policy in the Financial Sector Policy unit at the National Treasury.