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Investec Bank Ltd

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How do I lodge a formal complaint?

We take client feedback very seriously. Should you wish to lodge a formal complaint:

Private Banking - either call our Client Support Centre on +2711 286 9663 or please kindly log onto our Online Banking site and follow the process under Contact us / Lodge a Complaint.

Wealth & Investment - either log onto the website and find the complaints policy and form, or send to ISL_Compliance@investec.co.za.

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