2013

SARS warns on E-mail scams - 06 Mar

2012

Precautions ‘not restrictions’ - 14 Nov
How to get the right home loan - 17 Sep
Consumer Fair speaks to Banking Ombudsman - 15 May
Protect yourself against banking scams, ID theft - 30 Apr
Lessons from the banking ombud - 28 Apr
Do you know your rights? - 10 Apr
Use financial management tool ‘at your own risk’ - 04 Feb

 
2011

Account of activities for the period 1 January to 31 December, 2010 - 25 May

 
2010

The Banking Ombudsman in Soweto - 10 Jun
Consumer champion joins NCF - 04 Mar

 
2009

The Ombudsman makes things happen for you! - 17 Nov
Ombudsman Unmasks the Banks Complaints Process - 11 Nov
Cell phone banking complaint? - Be RICA compliant first - 09 Nov
Ombudsman to attend international finance AGMs - 05 Oct
Check the cheque signatures - 30 Sep
Identity Theft - a broad overview of recent and impending South African legislation - 30 Sep
Do you copy? - 28 Jul
Steer clear of trouble when you buy a car - 22 Jul
Hidden price of a banking scam - 20 Jul
Clarification regarding IDs being copied by accountable institutions - 14 Jul
Doctor taken for a ride - 06 Jul
Fake papers used to get credit - 06 Jul
It pays to regularly check your bank statements - 07 Apr
Bank client's instructions ignored - 06 Apr
Banking complaints on a meltdown - 03 Apr
International recognition for South African Banking Ombudsman - 11 Mar
Banking Ombudsman recovers R26 753 - 11 Mar
Bond applicant held to his contract - 19 Feb
'Telkom' banking scam - cheque fraud - 26 Jan

 
2008

Banking Ombudsman given the thumbs up - 10 Nov
OBS Independent Awards - 29 Oct
Banking Ombudsman slams 'heartless' practice - 08 Oct
FNB to reassess all bonds granted - 06 Aug
Ombud warns overspending bank customers - 23 Apr

 
2007

Communication links down at the offices of the Ombudsman for Banking Services - 19 Apr
Appointment of new Ombudsman for Banking Services - 29 Mar
Annual report for 2006 - 05 Mar
For the consumers' benefit - 17 Jan
Congratulations to competition winners! - 17 Jan

 
2006

Nomonde Mapetla appointed to the board - 20 Dec
Representations of the OBS to the Competition Commission on charges made by banks - 14 Nov
Comments by Ombudsman for Banking Services on Competition Commission Report - 16 Nov
Internet banking risk for businesses - 13 Sep
Saving on bank charges - 01 Aug
Banks cautioned against reckless lending - 26 Jul
Relief for sureties is on the way - 18 Jul
Building or purchasing a home? Beware, OBS warns - 13 Jun
Appointment of New Board Members - 06 Jun
Competition commission enquiry into bank charges - 21 Apr
Surging ahead - 22 Feb

 
2005

Results of the Markinor Survey into Banking Services - 15 Dec
Programme Pulse  An OBSSA & Markinor partnership (Requires Microsoft PowerPoint) - 13 Dec
Where is lucky Lucky? - 06 Dec
The customers have spoken - 01 Nov
Sellers beware, OBS cautions - 26 Jul
Fraud at ATMs still a thorn in consumers' sides - 24 Apr
Release of 2004 Annual Report - 20 Apr
Can't solve a problem with your bank? - Mar
Banking just became a lot safer - 24 Mar
Protecting your rights! - 17 Mar
Lobby your bank, says ombudsman - 12 Mar
Thumbs up for SA banks - 11 Mar
Faster, friendlier, cheaper banks only a strong client lobby away - 10 Mar
Why do we hate banks? - 10 Mar
Still too many bank gripes, laments ombudsman - 10 Mar
Ombudsman kry meer klagtes oor huisverbande - 1 Mar
Jumping on the bandwagon - Mar
Moet nie vergeet van môre - 26 Feb
Lessons in small print - 25 Feb
Mortgage complaints up by 6%  - 23 Feb
Be careful what you sign! - 22 Feb
Where is the rest of my money? - 22 Feb
Read that fine print - 20 Feb
Rates will rise - 19 Feb
Building or renovating - Feb
Buyer beware - Feb
Your bank getting up your nose? - Feb
OBS los klagte oor banke in 71 dae op - 10 Feb
Bank-klagtes neem toe - 7 Feb
Rather cause delay than rue signing at leisure - 20 JanThe importance of reading the small print  - 2005
Banks waive relief fund charges - 11 Jan
Ombudsman warns of fraudulent cheque scam - 7 Jan

 
2004

Unmasking the Ombudsman - Nov/Dec
It's too late now - 22 Dec
Good service to smile about - 21 Dec
Be on your guard over the festive season - 18 Dec
Card fraud could wipe you out - 15 Dec
OBS warns consumers to be wary of festive criminals - 8 Dec
Watchdog warns bank customers to be alert - 5 Dec
Wees op jou hoede by kitsbanke dié feestyd - 4 Dec
We're great at fixing things we broke ourselves - 7 Nov
Nedbank deals best with complaints - 30 Oct
Nedbank tops for handling customer complaints - 29 Oct
Nedbank is customer friendly - 29 Oct
New scam targets bank clients - 29 Oct
Warning about cheque deposit scam - 24 Oct
From Adjudicator to Ombudsman - 20 Oct
Banking Ombudsman urges loan caution - 20 Oct
Ombudsman for Banking Service Award - 20 Oct
Owner takes on bank and wins - 18 Oct
Dispute over where you should take your financial complaints - 16 Oct
How to wind up an estate - 16 Oct
ATM short-changes unsuspecting Nomsa - 7 Oct
Deposit slips: Don't be taken in by tricksters 6 Oct
Beware of bogus deposits warns the OBS 5 Oct
Sellers be aware of bogus cheques - 5 Oct
Losing money quickly made easy - 3 Oct
Public warned against deposit fraud - 1 Oct
Cheque fraudsters are out to cheat you 1 Oct
Red alert on deposit fraud - 30 Sep
Don't be conned by new scam - 30 Sep
"Ombudsman" pays dividends - 10 Sep
Bank charges under scrutiny - 27 Aug
Office of Bank Ombudsman goes to the people - 24 Aug
Still much to do - Banking Ombudsman - 20 Aug
Stats show Ombudsman favours wronged business - 5 Aug
Where shall we go? - 5 Aug
Watchdog body gives Sisulu nod - 21 Jul
Fraud victim to have her name cleared - 11 Jul
Banks are listening to your complaints - 15 May
Clients win in bank disputes - 12 May
Ombudsman fires salvo at SA's banks - 12 May
Absa leads the pack on customer complaints - 12 May
Ontevrede kliënte kry meer terug - 12 May
Clients get their own back- 11 May
Do you love your bank? - 11 May
Biting back - 25 Mar
Banking Ombudsman recovers R11 million for clients - 15 Mar
Meer gegriefde kliënte kan nou gehelp word - 7 Mar
Ombudsman's Terms of Reference updated - 5 Mar
More turn to banks' watchdog - 4 Mar
Dié bankwins uitlening nie regverdig - 2 Feb
More home-losers tell of being ripped off - 2 Feb
Watching the banks - 28 Jan
Volle wins kom verbandhouers toe - 28 Jan
Watchdog rules against banks in bond dispute - 27 Jan
Home repossession may hold double agony - 11 Jan
Banking Ombudsman opens his door wider - 5 Jan

2003

Standard verower bankprys - 25 Oct
SA needs a banking industry 'with integrity' - 25 Oct
Customers vote Standard Bank tops - 24 Oct
Standard tops when dealing with complaints - 24 Oct
Banks changing the way they do business - 24 Oct
Project Pulse - 23 Oct
Beregter beloon knap bankdiens - 22 Sep
Ombudsman vir die kredietbedryf gou werklikheid - 20 Jun
Credit industry gets its 'long overdue' ombudsman - 19 Jun
Bankberegter versnel oplossing vir groter getal klagtes - 19 May
Financial ombudsman redundant - 14 May
Bank Adjudicator hears bank customers - 14 May
Adjudicator's intervention forces banks to pay R8.7 million to complainants - 14 May
Offending banks are set to be 'named and shamed' - 14 May
Errant banks name and shamed - 13 May
Banking adjudicator calls for new policy on bank cheques - 22 Apr
Adjudicator recommends clarity on cheque rules - 22 Apr
Banks must warn clients before 'freezing' accounts - 3 Mar
Bank adjudicator warns about bogus deposits - 3 Mar
Student loans: the devil is in the detail, so get expert advice - 28 Jan
Rente 'mag' meer wees as aanvangsbedrag - 28 Jan

2002

Banks take note of adjudicator's disconcerting report about service levels - 14 Dec
Ombudsman worried by banks level of service - 12 Dec
Banks come under fire over client service - 12 Dec
One in six people unhappy with their bank, says survey - 12 Dec
Beregter besorg oor hoe SA banke klagtes hanteer - 12 Dec
ABSA judged best at customer care by banking adjudicator - 13 Nov
ABSA named the most customer-friendly bank - 13 Nov
Banking adjudicator looks into debit orders - 11 Nov
Credit cards to get microchips to fight fraud - 6 Nov
Adjudicator sounds alarm ahead of new housing law - 13 Sep
Banks told to audit loans on mortgages - 13 Sep
Baie werk nodig voordat SA super-reguleerder kry - 26 May
Bank watchdog satisfied it is moving faster - 24 May
Protect honest micro lenders - 17 May
Phantom withdrawals leave pensioner broke - 17 May
Hunting down the "phantom" of the ATM - 16 May
Probe into phantom ATM fraud - 10 May
Code aims to ease burden on banks - 3 Jan

2001

The Banking Adjudicator's Handbook
NBS gets its slice of honour for client care - 11 Nov
Banks slapped on wrist for surety impropriety - 10 Nov
NBS wins pilot award for its handling of customer complaints - 10 Nov
NBS gets its slice in David-and-Goliath duel - 8 Nov
SA retail banks vie for award - 6 Nov
Banks' new stance on ATM crime - Nov
Bank made to pay back credit card debit - 21 Jul
Banks should 'supervise' attorneys, says adjudicator - Jun
Tussen frustrasies deur baan Melville weg na groter geregtigheid - 14 May
Home-loan gripes take over from ATMs as main complaint about banks - 13 May
Adjudicator raps banks for shoddy customer service - 12 May
Banks rapped over the knuckles - 10 May
Meeste klagtes teen banke oor huisverbande - 9 May
Banks lack channels for complaints - 9 May
Ombudsman delivers scathing report on banking services - 9 May
Stick to the code, says bank adjudicator - 9 May
Nedbank pays out for stress after botching business loan - 11 Mar

2013-03-06