News & Events
Click on the links below to read our most recent news and find out more about the work of the OBS, and how we get involved in charitable programmes.
Press Releases . 18 May 2023
Although banks appear to be making greater efforts to resolve some types of consumer disputes internally, banking fraud related to current accounts and internet banking remains high on the list of complaints to the Ombud for Banking Services South Africa (OBS).
Press Releases . 02 Dec 2022
The festive season is a time to be enjoyed, spending quality time with family and showering others in kindness and generosity.
Press Releases . 29 Jul 2022
The law forbidding creditors from collecting on prescribed debts which falls under the National Credit Act 34 of 2005 (NCA) is well-known, established and adhered to – or so everyone would think.
Press Releases . 19 Jul 2022
Times are tough for many South Africans at the moment, with the price of many goods and services increasing significantly. You’ll no doubt have noticed this each time you fill up your car or go grocery shopping.
Press Releases . 11 May 2022
Over the past two years, the Covid-19 Pandemic has disrupted the traditional banking model testing it to its limit.
Press Releases . 31 Jan 2022
Fraud continues to pose the risk of serious financial losses for banking customers.
Press Releases . 25 Nov 2021
The Festive Season is a time when most South Africans, like the rest of the world, will be looking to spoil their loved ones by purchasing them gifts.
Press Releases . 19 Jul 2021
South Africa is in the middle of one of the most tyring times in the country’s history. Unemployment was on the rise which will only worsen in the aftermath of the current situation. In addition, tensions are boiling over turning into violent acts and destruction which are currently disrupting society. This includes bank ATM’s and branches.
Press Releases . 12 May 2021
It is no longer strange to hear from business that 2020 was an exceptional year. For some, it was exceptionally bad and lead to unbelievable hardships. For others, it turned into an exceptionally busy year. The Ombudsman for Banking Services (OBS), Reana Steyn, points out that the OBS had a busy year.
Press Releases . 16 Apr 2021
With an increase in banking fraud, and a modus operandi of targeting online transactions, banks are continuing to evolve their products, services and systems to try and stay ahead of fraudsters. This is being achieved through the development and introduction of world-class security systems and technologies which will aim to protect consumers from becoming potential fraud victims.
Press Releases . 04 Mar 2021
February is the month of love. While we are spoiling our loved ones with tokens of our love and appreciation, we must remember that this is a time when cyber criminals are spreading their own brand of love by targeting the bank accounts of online shoppers.
Press Releases . 24 Aug 2020
The worldwide pandemic, and associated lockdown, have brought about many changes in consumer behaviour. One of which is the surge in online shopping.
