Our Commitment to Your Privacy

OMBUDSMAN FOR BANKING SERVICES (“OBS”, “we” or “us) is committed to protecting your privacy. We value the trust of our subscribers and all others who work with us, and we recognize that maintaining your trust requires that we be transparent and accountable in how we handle your personal information. For that reason, we call our Privacy Policy and Practices “Our Commitment to Your Privacy.” This privacy policy is incorporated into and subject to the terms and conditions of the OBS Terms of Use agreement.

The following document explains how we collect, use, disclose, and safeguard personal information:
Download PAIA Manual

Cofa apha ukufumana Incwadana yePAIA

Ciphiza lana ukuthola Incwadi yePAIA

Request for access to personal information:
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Outcome of request and fees payable:
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Internal Appeal Form:
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