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Complaints Process
How to Complain
Make a Complaint
Track a Complaint
FAQs
Member Banks
Vulnerable Consumers
About Us
Our History
Independence of the Ombudsman
Our Board Members
Ombudsman for Banking Services
Vision, Mission and Values
Where we can help – and where we can’t
Member Banks
Publications
OBS Bulletins
Annual Reports
Code of Banking Practice
Consumer Information Notes
Terms of Reference
Legislation
Covid-19
Case Study: Payment Holidays From Banks
Maintaining Social Distancing While Transacting
OBS & COVID-19
Statements from the Industry re COVID-19
News & Events
Press Releases
Events
Videos
Newsletters
Contact Us
OBS Contact Details
Other Consumer Bodies
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Annual Reports
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Consumer Information Notes
South Africa Financial Ombud System Diagnostic
Terms of Reference
Year
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2012
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2019
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2022
or
Annual Report of the Ombudsman for Banking Services for 2011
Annual Reports . 15 Feb 2011
Annual Report of the Ombudsman for Banking Services for 2010
Annual Reports . 06 Feb 2010
Annual Report of the Ombudsman for Banking Services for 2009
Annual Reports . 06 Feb 2009
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