When considering complaints our office may use any of the following Act’s or any other Act which may be applicable to a particular set of facts. The list supplied is not exhaustive.

  • Banks Act, 1990(Act No. 90 of 1990)
  • Consumer Protection Act, 2013 (Act No. 68 of 2013)
  • Financial Advisory and Intermediary Services Act, 2002 (Act No. 37 of 2002)
  • Financial Sector Regulation Act, 2017 (Act No 9 of 2017)
  • Financial Services Ombudsman Scheme Act, 2004 (Act No. 37 of 2004)
  • National Credit Act, 2005 (Act No. 35 of 2005)
  • Prescription Act, 1969 (Act No. 68 of 1969)
  • Protection of Personal Information Act, 2013 (Act No. 4 of 2013)
  • Companies Act No. 761 of 2008